When Clients Come at You From Every Angle
Your clients reach out everywhere —
- Instagram DMs
- Facebook DMs
- Emails
- Texts
- Phone Calls
While you’re tattooing, piercing, or running the shop, those messages and calls stack up.
By the time you check them:
- That Instagram lead booked somewhere else
- That Facebook message got buried under likes and comments
- That text client forgot their appointment
- That email with reference pics disappeared in spam
- That missed call went to voicemail — and they didn’t leave one
You’re not ignoring people — you’re just busy doing your job.
Unanswered messages mean missed appointments,
and missed appointments mean lost income.
Every Message, Right Where You Need It
Tattoo Client pulls every client message — email, text, and social DM — into a single dashboard that works for you and your crew.
No more app-hopping. No more missed replies. Just faster conversations, smoother booking, and a clear record of every back-and-forth.
Lock in Jobs Before They Slip Away
What’s Going Wrong Now:
Email is where the serious stuff lands — reference pics, big project details, consent forms, and aftercare questions. Problem is, you check it when you can, not when you should, and important messages get buried.
What You Get Instead:
- Client-Linked Emails – Every message auto-attaches to the right client in your CRM
- Anywhere Access – Phone, shop computer, tablet — respond from anywhere
- Attachment-Friendly – Send/receive designs, jewelry charts, healed piece pics — no size drama
- Saved Templates – Care instructions, deposit policies, confirmations ready to go
- Searchable History – Find any conversation instantly
- Automated Follow-Ups – Healing check-ins, upsell offers, or future booking nudges on autopilot
You answer faster, look even more pro, and keep the high-value jobs from slipping away.
Text Messages
Cut Through the Noise, Get Seen First
What’s Going Wrong Now:
Texts are read fastest, but you’re juggling business chats on your personal number, sending reminders at the last second, and losing track of who said what.
What You Get Instead:
- Dedicated Shop Number – Keep your personal life personal
- Automated Reminders – Crush no-shows and last-minute cancels
- Two-Way Messaging – Talk back in real time, no app shuffle
- Group Texts – Flash days, open slots, promos sent in seconds
- Attachment-Friendly – Sketches, diagrams, healed photos — all good
- Quick Replies – Deposit info, shop hours, prep tips on tap
- Read Receipts – Know exactly when they saw it
Your messages get seen, you keep boundaries, and you stop losing clients to slow replies.
DIRECT MESSAGES aka DMs
Turn Scrollers into Paying Clients
What’s Going Wrong Now:
Instagram and Facebook are where leads start, but DMs are chaos — hidden requests, memes from friends, and endless scrolling to find that one person asking for a quote.
What You Get Instead:
- Unified Inbox – FB & IG DMs land next to texts and emails
- Book From the DM – Confirm appointments without leaving the chat
- Assign to the Right Artist or Piercer – Route leads instantly
- Template Replies – Cut time on repeat questions (“How much for…?”)
- Attachment-Friendly – Receive inspo pics or jewelry photos instantly
- Conversation History – Keep every detail in one place
- Team Access – Manager, artist, or piercer can all reply without missing a beat
Your social doesn’t just look good — it actually books you work.
The POWER of all three
Emails keep you professional.
Texts get seen instantly.
DMs keep your social leads alive.
When they’re all in one inbox:
- You reply faster without bouncing between apps
- You turn more conversations into booked appointments
- Your crew always knows exactly what’s been said
STOP Chasing Messages.
Start BOOKING clients
Here’s the painful truth, backed by numbers:
Text Gets Seen.
Texts Get Opened. Period.
SMS open rates crush email — 98% of texts get read, usually in under 3 minutes. If you’re not texting, you’re basically invisible to half your clients.
Speed Sells.
The 5-Minute Rule.
Contact a lead within 5 minutes, and they’re 21× more likely to book. Wait, and they’re already talking to someone else.
Missed Calls = Missed Cash.
Almost Half of Calls Go Unanswered.
Businesses miss 40% of incoming calls — each one worth $100–$200. Let them ring out, and you might as well hand your competition the sale.
F.A.Q
Q: Can I reply to Instagram and Facebook DMs from Tattoo Client?
A: Yep. No more opening five apps just to answer “How much for…?” Your IG and FB messages show up right next to your emails and texts, so you can reply from the same screen you book from.
Q: Can I manage Instagram and Facebook DMs from Tattoo Client?
A: Yes. Tattoo Client pulls Instagram DMs, Facebook DMs, texts, and emails into one dashboard. You can reply, book appointments, and send attachments without switching apps.
Q: What is a tattoo shop messaging system?
A: A tattoo shop messaging system is a platform that combines emails, texts, and social DMs into one inbox. TattooClient lets artists, piercers, booth renters, and studios manage all client messages in one place — so no lead gets lost.
Q: I’m a solo artist — do I really need all three?
A: If you want to catch every lead, yes. Some clients will only DM you, some will only text, and others still use email for reference pics or forms. Tattoo Client keeps them all in one spot so you don’t lose business because you forgot to check an app.
Q: Will my personal phone number stay private?
A: That’s why you get a dedicated shop number for texting. Clients can text you without having your personal cell — you keep your boundaries, and your friends can still send memes without them mixing into client convos.
Q: Can I still use my regular email address?
A: Yep. Tattoo Client connects to your existing email so nothing changes for your clients. They email you like normal — you just manage it inside a system built for bookings, not spam filters.
Q: Do automated reminders actually stop no-shows?
A: Big time. Clients forget, life happens — but a text or DM reminder a day before and an hour before keeps most people on track. Our shops see no-shows drop like a bad stencil.
Q: Will my whole team see every message?
A: You control who sees what. Studio owners can have full visibility, artists can just see their own convos, and your front desk can help keep replies moving without stepping on anyone’s toes.
Q: Can I send mass texts or emails for promotions?
A: Yes. You can send group messages for flash days, open slots, or shop events. It’s a fast way to fill the calendar without spamming your followers.
Q: What happens if I miss a message anyway?
A: You’ll see unread alerts until you handle it — no disappearing into the void. Plus, every conversation is logged under the client, so you can catch up even if someone else replied first.
Q: How does a tattoo shop messaging system help reduce no-shows?
A: Built-in text, email, and DM reminders keep clients from forgetting appointments. Most shops see no-shows drop dramatically after using automated reminders.
Q: Is this messaging system good for solo artists and booth renters?
A: Absolutely. Whether you work in a shop corner or rent a booth, Tattoo Client helps you stay organized, respond faster, and book more clients without juggling five different apps.
Q: Can my whole team use the same tattoo shop messaging system?
A: Yes. Studio owners can see all conversations, while artists and piercers can be assigned just their own messages. It’s perfect for managing multiple schedules without confusion.
Q: Does this integrate with my booking system?
A: Yes. Tattoo Client’s tattoo shop messaging system connects directly to your booking calendar, so you can confirm appointments, send deposits, and handle reschedules in the same chat.
Q: Will I still be able to search old client messages?
A: Yes. Every conversation — email, text, or DM — is stored under the client’s profile in your CRM. You can find any detail in seconds.